Case Manager, Putnam Court
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth.
CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Program Description
Putnam Court is a building which was developed and is operated by Dunn Development Corp., a private developer.
Putnam
Court is a newly constructed residential building located on Putnam Avenue between Irving Place and Downing Street in the Clinton Hill neighborhood of Brooklyn. The project consists of a seven-story elevator building containing 59 residential units, with 58 units of rental housing and one superintendent’s unit. CAMBA, Inc. is the on-site services provider at Putnam Court.
Thirty-four apartments, 58% of the units in the building, will be master leased by CAMBA and will house Population A chronically homeless single adults who are diagnosed with SPMI (seriously and persistently mentally ill) or MICA (mentally III and chemically addicted). The remaining 24 units are occupied by community residents, who may require some services.
Position: Case Manager
Reports To: Program Manager
Location: 40 Putnam Avenue, Brooklyn, NY 11238
What The Case Manager Does:
Maintain professional relationships with clients and client confidentiality
Practice Universal Precautions/Standard Protocol & Procedures
Comply with all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
Review all documentation establishing tenants' eligibility for program and make file copies
Create and maintain tenant files
Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals
Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA
Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency
Recommend and implement strategies to persuade tenants to participate more fully in this process
Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes
Participate in case conferences
Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization
Provide all required information for weekly/monthly/quarterly/annual reports
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or (c) have become ineligible for services (e.g. moved out of building)
May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc
May schedule appointments for tenants with referral organizations
May escort tenants to appointments (educational, medical, social service, etc.)
May assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf
May follow up with tenants for a period after successful completion of their primary goals to assure tenant stability
May evaluate actual living conditions of tenants through home visits
May prepare marketing materials for the program
May prescreen tenants over the telephone for eligibility and may schedule intake appointments
May input tenant data and tenant progress information into automated database
Tasks may be modified, expanded and/or assigned over time
Education, Licenses and/or Certifications Required:
Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent expe
